Frequently Asked Questions
Get answers about Super King - registration, deposits, withdrawals & more
Welcome to the Super King FAQ page. Find quick answers to common questions about super king, including registration, deposits, withdrawals, bonuses, and the super king app. Can't find what you're looking for? Our support team is here to help.
General Questions
What is Super King?
Super King is a premier online gaming platform in the Philippines, offering 125+ games including slots, live casino, fishing, and card games. With secure payments, generous bonuses, and 24/7 support, super king provides an unmatched gaming experience for Filipino players.
Is Super King legal in the Philippines?
Yes, Super King operates under valid PAGCOR e-Games license and complies with all Philippine gaming regulations. The platform is fully certified for fair play and secure operations at super king casino.
How do I access Super King?
Access Super King through our website or download the super king app for iOS/Android. Simply complete your super king login to start playing. The super king link is always available for instant access.
What is the minimum age to play?
Players must be 21 years or older to register at Super King. Age verification is required during registration to ensure compliance with Philippine gaming laws.
Account & Registration
How do I register at Super King?
Click the Register button on the super king website or app. Fill in your phone number, create a password, and enter verification code. Complete your super king login credentials in minutes. The process is quick and straightforward.
What documents are needed for verification?
Super King requires a valid government-issued ID (passport, driver's license, UMID) and proof of address (utility bill within 3 months). Upload clear photos in the account verification section. Verification typically takes 24 hours.
I forgot my password. What should I do?
Click "Forgot Password" on the super king login page. Enter your registered email or phone number, receive a verification code, and create a new password. If issues persist, contact super king support for assistance.
Can I have multiple accounts?
No, Super King permits only one account per person as per Philippine regulations. Duplicate accounts will be closed. Contact support if you need to update your account details.
Deposits & Withdrawals
What is the minimum deposit?
The minimum deposit at Super King is 100 PHP across all payment methods. GCash and PayMaya deposits are instant, while bank transfers take 5-15 minutes. The super king app makes depositing quick and easy.
How long do withdrawals take?
E-wallet withdrawals (GCash, PayMaya) are processed within 5-15 minutes. Bank transfers take 15-60 minutes during banking hours. Cryptocurrency withdrawals require 30-120 minutes depending on network congestion at super king casino.
What payment methods are accepted?
Super King accepts GCash, PayMaya, GrabPay, bank transfers (BDO, BPI, Metrobank, UnionBank), and cryptocurrency (USDT-TRC20, Bitcoin, Ethereum). All transactions are protected by 256-bit SSL encryption.
Why was my withdrawal rejected?
Common reasons include incomplete wagering requirements, incorrect banking details, pending verification, or duplicate accounts. Contact super king support for specific assistance with your withdrawal.
Bonuses & Promotions
What is the welcome bonus?
New players at Super King receive a 120% welcome bonus up to 8,888 PHP plus 88 free spins on their first deposit. The bonus is automatically credited after qualifying deposit. Check the super king promotions page for full terms.
What are wagering requirements?
Standard wagering requirement at super king casino is 25x for deposit bonuses and 35x for free spins winnings. Sports betting requires 8x rollover on minimum 1.50 odds. Complete requirements before withdrawing bonus funds.
Are there daily promotions?
Yes! Super King offers daily reload bonuses (30% up to 3,000 PHP), weekly cashback up to 2%, weekend boosts, and special event promotions. The super king app sends push notifications for new offers.
How does the referral program work?
Refer friends to Super King and earn 500 PHP for each successful registration. Your friend receives 300 PHP bonus. Both must meet minimum deposit requirements. Unlimited referrals allowed at super king.
Mobile App
Is there a Super King mobile app?
Yes, the super king app is available for Android (direct download APK) and iOS (profile installation). The app offers full game access, live chat, instant deposits/withdrawals, and biometric login options.
How do I download the app?
For Android: download the APK from the super king website. For iOS: open Safari on your iPhone, visit the website, and install the profile. The super king app download is free and takes under 5 minutes.
What are the app requirements?
Android 5.0+ or iOS 11.0+, 2GB RAM minimum, 100MB free storage, and stable internet connection (4G/LTE or WiFi). The super king app is optimized for most modern smartphones and tablets.
Games & Fair Play
What games are available?
Super King offers 125+ games including slots (Super Ace, Golden Empire), live casino (baccarat, roulette), fishing games (Mega Fishing, Happy Fishing), and card games (Tongits, Poker). The super king app has all games available.
Are games fair and random?
All super king casino games use certified RNG technology, audited quarterly by iTech Labs and GLI. Outcomes are completely random and fair. Game providers include PG Soft, Pragmatic Play, Jili, and Evolution Gaming.
Can I play for free?
Most slot games at Super King offer demo mode with virtual credits. Practice for free before playing with real money. Live dealer games require real money accounts. Check the super king login page for demo access.
Support & Contact
How do I contact customer support?
Super King offers 24/7 support via live chat (average response under 60 seconds), email ([email protected]), Facebook Messenger, Telegram, and phone (VIP Diamond+). The super king app has built-in live chat.
What are support hours?
Customer support at super king is available 24/7, 365 days a year. Get instant help with your super king login, deposits, withdrawals, or game-related questions anytime.
What languages are supported?
Super King provides support in English, Filipino/Tagalog, Cebuano, and Ilocano. Our team understands local gaming culture and can assist you effectively in your preferred language.
Still Have Questions?
Our support team is ready to help you 24/7!
More Super King Resources
Explore premium features on our features page, check out the Super King app, or view current offers on the promotions page.